If the video stops or disappears during playback, and if you can only restore the video by maximizing Windows Media Player or putting another window in front of it, there may be a problem with your video card driver. Scan for updated drivers on the Windows Update Web site. If that doesn’t solve the problem, try turning down (or turning off) video acceleration by doing the following:

September 7, 2007

If the video image is upside down, try increasing the video hardware acceleration. There are two video hardware acceleration settings—one in the Player, and one in the Windows operating system. You must change both settings.

To change the setting in the Player, on the Tools menu, click Options, and then click the Performance tab. Move the Video acceleration slider to Full.

To change the setting in Windows, click Start, click Control Panel, double-click Display, click the Settings tab, click Advanced, and then click the Troubleshoot tab. Move the Hardware acceleration slider to Full.

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